I recently purchased a pair of QNAP QSW-M408-2C switches for my home lab. I don’t have any QNAP storage but had a need for 10Gbe ports. The QSW-M408-2C has 8 1Gbe ports and 4 10Gbe ports (2 are SFP+ only and 2 are SFP+/RJ45). For the cost it seemed to be one of the better values. It’s also managed which I originally didn’t put any value in but has came in handy.

Out of the box the two switches shipped with firmware 1.0.9.16014 from 07/24/2020. The latest version is 1.3.0.527638 which is from 11/23/22. There are two processes for upgrading the firmware. One is automatic and the other is manual. Unfortunately I was unable to get either of them to directly upgrade using either method. The automatic upgrade fails and says there is no internet connection and the manual process just hangs on updating. However, using the following process I was able to get them upgraded to the latest version.

1. Download 1.0.12.17336 (1.0.12 build 20210506) from here (no idea if it has to be this file but it was the first one I grabbed and it worked)
2. Apply the upgrade through the UI under Firmware Update > Firmware Update > Browse > {File.img}
3. The switch will process the firmware upgrade and after a few minutes restart
4. Login to the switch and click Firmware Update > Live Update > Check for Update
5. This should pull 1.1.0.29653 and install it (switch will process it for a few minutes and then restart)
6. Login to the switch again and it should automatically tell you that 1.3.0.527638 is available
7. Follow the prompts to install 1.3.0.527638
8. Done

I did not see any immediate differences in the UI by moving from 1.0 to 1.3 and I didn’t find or look for a corresponding release note document to tell me what had changed but I’m sure it’s better!